IT Support:
Problem? Solved.
Personal
Professional
Proactive
Personal
We’re people too. That’s why we always answer personally and politely. You’ll find no chatbots here.
Master Solutions has…
• …a support-team that gets to know you and your colleagues, so we know exactly how to help you.
• …no scripts, bots or predetermined talks. We truly listen.
• …a straightforward approach that keeps the focus on your question.
Professional
We’ve got the certificates, you get the professional support.
Master Solutions promises…
• …trained support staff that find root causes and solutions to problems, fast.
• …clear agreements documented in a Service-Level Agreement, so you know what to expect.
• …24/7 support in case of outages and calamities.
Proactive
We’re curious, know what’s happening in the field and advice you about new developments.
Master Solutions advices on…
• …new hard- and software that simplifies your work.
• …IT and OT changes when your company grows or shrinks.
• …big changes in your company structure.
Contact
De Trompet 1900A
1967 DB Heemskerk
The Netherlands
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German